Responsible Gambling
Setting a Cool-Off Period
Need a Break? Stardust Ontario allows you to take a break from gaming. Setting a cool off period will automatically suspend your account. You will no longer be allow to wager or deposit. The minimum cool off period is one day (24 hours). To place ...
Control Your Play--Setting Self Imposed Limits
Stardust Ontario lets you manage your level of play on the site by giving you multiple limits you can set for your account. Deposit limits - Set the total amount you can deposit in a day, week or month. Loss limits - Set the maximum amount of losses ...
Close My Account
If you wish to close your account you can do it yourself. Click on the menu option and go to the Responsible Gaming section. You will find the Close Account option as shown below. You can also contact our Player Services and request for account ...
How do I know what limits have been set on my account?
To view your responsible gaming limit history, simply click on the top right menu icon, select "Responsible gaming" and "Limit history".
Take a vacation .....Self Exclusion & Cool-off
In order to promote responsible gaming, we offer our players the ability to restrict their game play on our site. We have different limits (deposit, loss and time) that can be set by you from the account profile to suite your requirements. You can ...
Response Times
All interactions received will be responded to within the timelines mentioned for each support channel as indicated in the ‘Channels of Support’ section. Most interactions will be resolved during the chat, or in the first email response by the ...
Know your limits....... and set them too
We want all our patrons to enjoy their game play. We also know that at times some people tend to get carried away and/or play in a way that may affect them adversely. In order to help our patrons enjoy the games responsibly, we offer the following ...