Technical Support
Unable to play real money games
Ew! You hit one of those walls we hate to keep, but are required to do so as per the various regulations. You may be prevented from placing a real money wager in one or more of the following cases. You are not in Ontario Canada. You need to be ...
Game Disconnection
Ouch! Got disconnected in the middle of having great fun? What the duck! Don't worry. Most of our games have a save game state. This means that if you login once again, to your ON CanPlay account, from the same device, the game will reload and resume ...
Geolocation
CanPlay Ontario is open to real money wagering only for Canadian persons who are located within the province of Ontario, Canada. We are required by regulation to determine a player's location in order to allow real money gaming. We use a software ...